Help & Support | Exvoria

Do you have a problem?

You can reach our live support team on weekdays between 09:00 and 18:00.

If you want, you can leave your message in the chat on our site

Guides & Resources

Getting Started

Start your journey with Exvoria and discover the essential tools for global B2B trade. Learn how to create your account, build your company profile, and connect with international business partners.

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Account Management

Optimize your company profile, complete your verification process, manage your products, and keep your business information up to date for maximum visibility.

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Payments & Security

Learn about secure payment methods, escrow protection, account security, verification processes, and how Exvoria helps safeguard international transactions.

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Logistics & Shipping

Understand international shipping, customs procedures, logistics partners, shipment tracking, and best practices for efficient global delivery.

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Frequently Asked Questions

How do I create a company profile?

After creating your Exvoria account, navigate to the Company Profile section, enter your business information, upload your company logo, and complete the verification process.

Is Exvoria free to use?

Yes. Creating an account, building your company profile, and exploring the platform are completely free

How do I add products?

Go to the Products section from your dashboard, click Add Product, upload product images, specifications, pricing information, and publish your listing.

How do I contact suppliers?

Open a supplier's company profile and start a secure conversation through Exvoria's integrated messaging system.

Is my business information secure?

Yes. Exvoria uses encrypted communication and secure infrastructure to protect your business information and international trade activities.

What is EVA AI?

EVA AI is Exvoria's intelligent trade assistant that helps businesses understand export processes, international documentation, market opportunities, and global trade strategies.

Can I manage logistics on Exvoria?

Yes. Exvoria helps businesses connect with logistics partners, organize shipments, and manage international trade operations efficiently.

Which countries does Exvoria support?

Exvoria is designed for global B2B trade, allowing manufacturers, buyers, exporters, and logistics partners from around the world to connect.

Do I need to verify my company?

Verification is recommended because verified companies gain greater visibility and build more trust with international business partners.